How do I return an item?
At GlowbackLED™ our customers' satisfaction is our top priority, therefore we are happy to accept returns within 30 days of purchase. Customers must simply present a receipt and call 1-800-679-4902 to receive return authorization. Custumers' must cover the cost of shipment, refunds are not given towards the cost of shipment. Items must be undamaged and unmodified, if damage was caused during shipment, please report within 24 hours of delivery.
We are unable to accept returns on custom orders, or items that are cut-to-size (ie. panel lighting, ledbarII, ledbarIII).