
Returns Policy Thank you for choosing GlowbackLED®. At GlowbackLED® our customers' satisfaction is our top priority, therefore we are happy to accept returns within 30 days of purchase on standard stocking items only. Customized
sized and custom-made products like linear fixtures and LED Panels and special
orders are non-returnable and non-refundable. Returns
are only accepted for standard stocking items. Products must be returned in same
condition when shipped.
Returns You have 30 calendars day to return an item from the date you
received it. Items must be unused and undamaged to be eligible for a return. Your item must have the receipt or proof of purchase. Please advise us of your return prior to shipment by
contacting info@bluegateinc.com or
call 1-800-679-4902 to receive return authorization.
Refunds Once we receive your item, we will inspect it and notify
you that we received your return item. We will immediately notify you on the
status of your returned item after inspection. If you item is approved, we will then refund you the amount
of the item to your original payment method. Credits will be processed within a
certain amount of days, depending on your card issuer. Shipping
You will be responsible for your own return shipment cost.
Shipping costs are non-refundable. If you receive a refund, the cost of
shipping will be deducted. Shipping
Address: ATTN Returns 16409 NW 8th Ave Miami, FL 33169 Please properly package your return shipment. We will not be
responsible for damages in transit. Contact
Us If you have any additional questions regarding your return
please contact info@bluegateinc.com |