Thank you for choosing GlowbackLED®. At GlowbackLED® our customers' satisfaction is our top priority, therefore we are happy to accept returns within
Customized sized and custom-made products like linear fixtures and LED Panels and special orders are non-returnable and non-refundable.
Returns are only accepted for standard stocking items. Products must be returned in same condition when shipped.
You have 30 calendars day to return an item from the date you received it.
Items must be unused and undamaged to be eligible for a return.
Your item must have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we received your return item. We will immediately notify you on the status of your returned item after inspection.
If you item is approved, we will then refund you the amount of the item to your original payment method. Credits will be processed within a certain amount of days, depending on your card issuer.
You will be responsible for your own return shipment cost. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted.
Please properly package your return shipment. We will not be responsible for damages in transit.
If you have any additional questions regarding your return please contact firstname.lastname@example.org